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Frequently asked questions.

Getting Started

Swimgen has been used by over 100 pools to deliver more than half a million report cards to swimmers. With Swimgen, report cards are published and viewed online. Swimgen replaces your soggy paper report cards, and streamlines the entire report card process. Report cards can be created and published anywhere. At a cost of just $0.12 per report card you’ll likely end up spending less than you do now.

Publishing

Instructors create a report card by indicating if the swimmer completed the level or not, and selecting the two skills the swimmer is best at, and two skills the swimmer needs to improve the most. Swimgen then creates a full paragraph praising the swimmer for their accomplishments and highlighting areas for improvement. If you like the comment you can use it as is, but you are of course free to edit it. Instructors then check off any new skills the swimmer has demonstrated, then clicks publish!

Approving

Before a report card is available to the swimmer’s parent, it must be reviewed by a supervisor. When a supervisor logs in to Swimgen they can see how many pending report cards they have. As they view each report card they can make any adjustments that are necessary. After a report card is approved parents can see it.

Viewing

You will be given a link that parents can visit to retrieve report cards. This web page can be customized and branded with your logo. Most pools link to this page from their website, and also put up signs in the viewing area for their pool. You can also set up iPad stations or computers in the viewing area where parents can access the report cards. In order to view report cards, parents enter a unique identifier of your choosing. Most pools have parents enter their child’s number from a membership card.

Analyzing

Swimgen analyzes all of the report cards published at your pool to create a variety of reports that help you improve your swim program offering. Metrics you can see are: registration by level, completion rate by level, continuation vs dropoff after each level, average number of attempts to complete each level, and which skills are holding your swimmers back from success most often. Using this data you can improve your swim program by focusing staff training, drills, and lesson plans where they are needed most.

When you’re ready to start using Swimgen, just click on the “Get Started” link on our website and fill out the contact form. We will set up your account and email you with your login information.

General Questions

Swimgen costs $0.12 per report card you publish. For example if you publish 1000 report cards you will pay 1000 * $0.12 = $120. This makes it very easy to estimate your costs, just $0.12 per swimmer you have enrolled each reporting period.

There are no setup fees, maintenance fees, installation fees, inactivity fees, or any other kind of fee. With Swimgen you only pay for what you use, at just $0.12 per report card.

Yes. Swimgen lets you configure the levels and skills to your needs. Whether you teach a standard curriculum, have some custom modifications, or have an entirely unique curriculum, you can use Swimgen to publish report cards. If you use a major curriculum let us know and we’ll start you off with that curriculum as a template.

No. Swimgen requires an internet connection in order to publish and retrieve report cards. Swimgen is accessible from any computer, tablet, and phone with internet access.